This policy explains how debtreliefy collects, uses, shares and protects your personal information when you visit debtreliefy.com or fill in our form, and the choices and rights you have.
In short: we collect the answers and contact details you give us. If you agree, we pass them to the debt relief company named in our consent box so it can contact you, and it may pay us for that. We don't pass your details to anyone else for their own marketing.
1. Who we are
debtreliefy is a trading name of B2B Media Ltd, a company registered in England and Wales (company number 16967394), registered office 128 City Road, London, United Kingdom, EC1V 2NX. We are a marketing company that introduces people to debt relief companies. We are not a debt relief provider, credit counselor, law firm or lender.
2. Information we collect
Information you give us
- Identifiers and contact details: first and last name, email address, phone number and ZIP code.
- Financial information you choose to share: roughly how much unsecured debt you have, the types of debt, how you're managing payments, employment status, household income range, credit score range, how soon you want help, and age range.
- Your consent to be contacted, including the exact wording you agreed to and when.
We do not ask for your Social Security number, bank details or date of birth.
Information collected automatically
- Device and usage data: IP address, browser type, pages viewed, and the ad or link that brought you here.
- A recording of your session on our form, made by our consent-verification provider (TrustedForm), which proves what you saw and agreed to.
- Cookies and similar technologies, including the Meta Pixel and analytics tools, if you allow them. See our Cookies Policy.
3. How we use your information
- To verify your phone number by sending you a one-time code.
- To check whether our partner can help, and if so, to pass your details to them with your consent.
- To keep evidence of your consent, and to honor opt-out and privacy requests.
- To prevent fraud and abuse, and to keep our site secure.
- To measure and improve our advertising and website.
- To meet our legal obligations.
4. Who we share it with
The debt relief company named in our consent box
With your consent, we share your information with:
- Debt.com, LLC (Debt relief and debt settlement company). debt.com
They will use it to contact you about debt relief and handle it under their own privacy policy. They may pay us if you enroll in a program. Under some state laws, this counts as a “sale” of personal information.
Service providers
Companies that process information for us under contract, only to provide their service: website hosting (Vercel), our database (Neon), text-message verification (Twilio), consent verification (ActiveProspect TrustedForm), bot protection (Cloudflare Turnstile), and email.
Advertising and analytics
If you allow cookies, Meta receives information about your visit and whether you submitted the form, to measure and improve our ads. This may count as “sharing” for cross-context behavioral advertising.
Legal reasons
When the law requires it, or to protect our rights, our users or the public.
5. Calls and text messages
If you give consent on our form, the company named in it may call and text you, including using automated technology and artificial, prerecorded or AI-generated voices. Consent is not a condition of any purchase. You can revoke consent at any time by replying STOP to any text, telling the caller, or using our opt-out page.
6. How long we keep it
We remove your contact details 12 months after you submit the form, unless you enrolled in a program. We keep evidence of your consent (with your phone and email in scrambled, hashed form) for up to 6 years, so we can show what you agreed to and make sure we never contact you after you opt out.
7. Security
Your information is encrypted in transit, stored with access controls, and seen only by people who need it. No system is perfectly secure, so we can't guarantee absolute security.
8. Your privacy rights
Depending on where you live (including California, Colorado, Connecticut, Virginia, Texas, Oregon and other states with privacy laws), you may have the right to:
- Know what personal information we hold about you, and get a copy.
- Correct inaccurate information.
- Delete your personal information.
- Opt out of the sale or sharing of your personal information, and of targeted advertising.
- Appeal our decision if we decline your request.
- Not be treated differently for using these rights.
To use these rights, visit our Do Not Sell or Share / opt-out page or email privacy@debtreliefy.com. We'll verify your request by matching the email or phone number you gave us, and respond within 45 days. You can use an authorized agent. We honor the Global Privacy Control browser signal as an opt-out of sale and sharing.
California notice at collection
In the last 12 months we collected identifiers, contact details, financial information you provided (in ranges), internet activity and approximate location (ZIP code), for the purposes in section 3. We sell identifiers, contact details and financial information to the debt relief company named in our consent box, and share internet activity with Meta for advertising if you allow cookies. We do not collect sensitive personal information as defined by the CCPA, and we do not knowingly sell or share information of anyone under 16.
9. Children
Our service is for adults 18 and older. We don't knowingly collect information from anyone under 18.
10. Where your information is processed
B2B Media Ltd is based in the United Kingdom. Your information is stored in the United States and may be accessed from the United Kingdom, with the safeguards described in this policy.
11. Changes to this policy
We'll post any changes here and update the date below.
12. Contact us
By email: info@debtreliefy.com
Privacy requests: privacy@debtreliefy.com
By mail: B2B Media Ltd, 128 City Road, London, United Kingdom, EC1V 2NX.
Last updated: November 12, 2026
